FAQ

To place an order, simply browse our online store, add the desired items to your cart, and proceed to checkout. Follow the prompts to enter your shipping information and payment details to complete your purchase.

We accept various payment methods, including credit/debit cards, Klarna, and other secure payment options. Choose your preferred method during the checkout process.

Yes, modifications or cancellations are possible shortly after placing the order, as long as the order has not been shipped yet. If the order has already been shipped, you will need to follow the instructions in the return terms section for further assistance.

Once your order has been shipped, you will receive a confirmation email. Subsequently, as the items leave our UK warehouse, the courier service will generate a tracking number for order tracking and delivery details. Please use the provided tracking number to monitor the status of your delivery.

Our return policy allows you to return items within 28 days of delivery for a full refund, provided the items are unused and in their original packaging. Please review our Returns page for detailed instructions.

Yes, we offer international shipping. Shipping rates and delivery times may vary depending on the destination. Please refer to our Shipping page for more information.

Most car seat brands such as Maxi-Cosi, Cybex, Recaro, Joie, and more are compatible with Bebetto frames when using the appropriate car seat adapters. However, before purchasing a car seat, ensure that the car seat is recommended by the stroller producer to determine the safety of the combination for your child. Visit Our Guide for more information.

For any inquiries or assistance, you can reach our customer support team by emailing bebetto@bebetto.co.uk. or by visiting our Contact Us page.

Yes, Bebetto products come with a 2 years warranty against manufacturing defects. For more information on our warranty terms, please refer to our Warranty page.

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